The TSB aims to address a moderately annoying issue rather than something that is dangerous or affects the basic usability of the vehicle. According to the repair document, some 2023 to 2024 Kia Telluride SUVs may have an inoperative "capacitive touch" door unlocking function.
This means that owners approaching the vehicle won't be able to unlock the door by simply touching the handle. Instead, they will have to reach into their pocket or purse and press the 'unlock' button. It's not much of a hassle, but it's better than nothing.
In order for this repair to be carried out, owners of affected Telluride SUVs will need to take their vehicle to a dealer. There, a technician will remove the door handle completely, disconnect it and connect it to a special tool that updates parts like this:
Fortunately, according to one technician who shared details of the process on the r/Justrolledintotheshop subreddit, the door handles on the Telluride are "extremely easy to remove", making this a relatively straightforward task.
According to owner testimonials found by Tire Meets Road, the process still takes some time. One owner said they spent around two hours at their dealership, but found the door handles worked better after the job was done. While the vehicle is under warranty, this repair is free of charge to the owner.
Source: TMR
