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Volkswagen models featuring the new-generation infotainment system are now also equipped with artificial intelligence (AI) of ChatGPT. The AI-based research tool is available in all new vehicles in the all-electric ID. family, as well as in the new Golf, new Tiguan and new Passat. It can be accessed using the IDA voice assistant and offers a range of new options that go far beyond the voice control previously available. For example, users can now have search results read out to them, and can interact with the car using natural language.
Current Volkswagen models already allow users to control the infotainment, navigation and climate control systems using the IDA online voice assistant. The vehicle is also able to answer questions about various topics. But with the introduction of ChatGPT, the possibilities have expanded significantly: for example, AI can provide information on tourist attractions, report on past football tournaments or help solve maths problems. All of this works intuitively: the driver simply talks to the assistant in natural language, and there is no need for them to take their eyes off the road.
Volkswagen customers with an existing account for VW Connect/VW Connect Plus can use the IDA voice assistant as usual – they do not require additional access or an additional app. The digital assistant is launched by saying “Hello IDA” or pressing the button on the steering wheel. Only if a query cannot be answered by the Volkswagen system is it forwarded anonymously to ChatGPT; the answer is then provided in the familiar Volkswagen voice.
According to Volkswagen, ChatGPT never has access to vehicle data. Questions and answers are immediately deleted to ensure optimal data protection. The online voice assistant can be deactivated either in the settings area of the Volkswagen app or in the privacy settings of the infotainment system.
The technology is currently available in the system languages English (US), English (UK), Spanish, Czech and German.
Source: Volkswagen
