Hyundai is scaling up a mobile service program that brings certified technicians directly to customers' homes or workplaces. The automaker is targeting a fleet of up to 150 vans operating across the US by the end of 2025. It's a direct response to shifting owner expectations — and a clear nod to the playbook Tesla and Rivian have run for years.
The program grew out of a dealer pilot and is now expanding nationwide. Scheduling works through participating dealer websites, where owners can book a home or workplace appointment. The geographic rollout is phased, though the 150-unit target signals this is no small experiment.
What the vans can handle
Each van arrives stocked with genuine Hyundai parts, proprietary diagnostic software, and full integration with dealer management systems. Technicians are dealer-certified, so the work meets the same standard as an in-bay visit.
The service menu covers a solid range of routine maintenance: software updates, tire rotation, brake pad and rotor replacement, oil changes for internal-combustion engine vehicles, recall and service campaigns, basic repairs, and detailing. That covers the vast majority of scheduled maintenance most owners deal with in a given year.
Major mechanical work — anything requiring a lift, heavy tooling, or structural access — still goes back to the dealership. The vans complement the dealer network rather than replace it.
The competitive picture
Tesla has offered mobile service since 2017, and Rivian built the concept into its ownership model from launch. Both brands lean on it as a selling point for buyers wary of traditional dealership visits. Hyundai's vice president of after-sales service cited time savings and reduced inconvenience as the core drivers behind the initiative — particularly for routine maintenance that doesn't need a full service bay.
For Hyundai owners, the practical upside is real: no waiting room, no loaner-car shuffle, no half-day blocked off. Book a slot, go about your day, and the van handles the rest.
Pricing for mobile visits hasn't been published yet, and it's unclear whether the service will carry a premium over standard dealer labor rates. That detail will matter once the program reaches full scale — per InsideEVs, Hyundai has confirmed the 150-van target but hasn't announced a subscription or flat-fee structure.
